The Importance of Workplace Civility
The SHRM (Society for Human Resource Management) has published a white paper entitled The Importance of Workplace Civility. After analyzing recent data that underscores how workplace incivility significantly compromises productivity, the report recommends the use of a dispute resolution or organizational Ombuds to address civil behavior breaches “quickly and thoroughly.”
See also, On Civility, From the Desk of the Ombuds, at this site’s Resources page.
